Frequently Asked Questions - Online Houseplants

Frequently Asked Questions

Do you ship outside Europe?

No, unfortunately, we only ship within Europe.

How long will it take for my plants to be delivered?

Delivery should take place within 14 working days after you received confirmation that your order has been completed. If it takes longer than 8 working days, please contact us! In the Netherlands, shipping time is within 1/2 working day (s).

Will there be other plants available in your shop?

Of course! We are constantly adjusting and adding to the shop, keep an eye on our Instagram to see what we are doing. Suggestions are always welcome!

I received a damaged plant, what should I do?

That’s annoying, just send us a picture of your plant (s), we'll take it from there!

Can I also leave the plant in the water?

No, that is not advisable.